Online Shopping Terms & Conditions


The website is owned and operated by Inform Technology Solutions Ltd Pty trading as Please read the terms and conditions carefully before placing you order. By purchasing goods or using the website you agree to be bound by the website terms of usage and privacy policy and the shopping terms and conditions.


Orders are placed using our online store and by pressing the place order button. Orders will be deemed to have been received by Inform Technology Solutions Ltd Pty at the time of successful transmission of said order.  Orders can be placed online at any time and will be processed and shipped during our normal business hours Monday – Friday, 9am – 5pm excluding state and national public holidays.


All orders placed are subject to confirmation and acceptance by Inform Technology Solutions Ltd Pty whether or not payment has been made. All orders must be paid for in full before any goods will be shipped unless by prior agreement by Inform Technology Solutions Ltd Pty with written confirmation. Inform Technology Solutions Ltd Pty terms of payment are solely within their discretion. We do not offer credit terms, except where it is in our interest to do so. You, the customer are responsible for sales and all other taxes associated with your order.


If for any reason Inform Technology Solutions Ltd Pty are unable to fulfil your order, Inform Technology Solutions Ltd Pty or one of its representatives will notify you and you will be given the opportunity to amend or cancel your order. In instances where we are unable to fulfil your order we will provide a full refund or if the order is amended any over payment will be refunded or if the value of the amended order is greater than the original order the difference will need to be paid by the customer prior to shipping.


If you wish to cancel an order, you will need to do this as soon as possible after placement of the order. The notification of the cancellation of the order must be in writing, by email or fax. A cancellation fee of 10% on non customised orders will be applied to cover labour and administrative costs, cusomised orders will have a 30% fee  at the discretion of Inform Technology Solutions Ltd Pty. However if the order has already been shipped we will be unable to cancel your order.

Any order that we believe to fraudulent will not be honoured.


All Prices quoted on our website exclude GST.


Inform Technology Solutions Ltd Pty may vary prices for received orders in the event of price changes. In the event of a price increase, you will be notified before your order is processed and given an opportunity to amend or cancel your order by giving notice by phone, email, fax or writing.


Inform Technology Solutions Ltd Pty reserve the right to withdraw any product we advertise and change prices and offers without notice.


We deliver goods to anywhere in Australia or overseas. Your order will be shipped as soon as payment is received and the funds are cleared. We require a physical delivery address for your order. You should ensure that someone is present at the delivery address during business hours. You will be held responsible for any redelivery costs if the delivery address is unattended at the time of delivery. You are also responsible for paying any costs associated with refused shipments or unclaimed goods.


Please read our Warranty & Returns procedure.